ACCESSTRADE-Support

How to deactivate your account?

Deactivating your account is the first step to deleting your account permanently. Deactivation lasts 30 days. If you do not access your account within the 30-day deactivation period, your account is deleted and your username will no longer be associated with your account.

Deactivating your account

Deactivation begins the process to permanently delete your account. This step initiates a 30-day window that gives you space to decide if you’d like to reactivate your account.

Deactivating your account means your username and public profile will not be viewable on the platform.

To deactivate your account:

  1. Log in to the KOC app and tap the Account tab at the bottom right.
  2. Tap Account Settings.
  3. Scroll down and select Deactivate.
  4. On the Deactivate screen, read the information carefully then click Deactivate.

After deactivation

After your 30-day deactivation window, your ACCESSTRADE account is permanently deleted. When you don’t log into your account during the 30-day window, it lets us know you want to permanently delete your account. Once your account is deleted, your account is no longer available in our systems.